Find quick answers to your questions below...
PILL BOX QUESTIONS
Can I order a MedCenter System with XL Pill Boxes instead of the standard 4"?
Do you have larger Pill Boxes available?
How many pills / vitamins fit inside a Pill Box compartment?
I am having difficulty opening my Pill Boxes
ALARM CLOCK QUESTIONS
Can I change the default Alarm Times?
Can I turn off some or all of the Alarms?
How long do the Alarms sound?
How much time is allotted for each recording on the Your Minder Clock?
My clock face is flashing. What does that mean?
My clock is no longer working. What do I do?
What are the default Alarm Times?
INSTRUCTIONS FOR MEDCENTER SYSTEM
I have lost my Helpful Hints insert for the MedCenter System...
INSTRUCTIONS FOR MEDCENTER TALKING ALARM CLOCK
I have lost my MedCenter Talking Clock instructions...
INSTRUCTIONS FOR YOUR MINDER RECORDING CLOCK
I have lost my Your Minder Clock instructions...
ORDER STATUS
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
MY ACCOUNT
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
When will my order ship?
SHIPPING AND RETURNS
When will my order ship and what are my shipping charges?
What is your return policy?
INTERNATIONAL SHIPPING
Do you ship outside the domestic United States?
GUARANTEES
Warranty Information
Privacy Policy
Security
PRICING AND BILLING
Do I have to pay sales tax?
I have a question on my charges.
What are my payment choices?
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
BUYER'S GUIDE
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
ADDITIONAL SUPPORT
How do I contact you?